Shipping policy

Shipping Policy for SóL Vanguard Glow

Overview

At SóL Vanguard Glow, we are committed to delivering your glow-enhancing products promptly and efficiently. This Shipping Policy outlines the terms and conditions related to the delivery of our products to ensure a seamless shopping experience.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on the weight of the items, the selected shipping method, and the destination.

  • United States (Continental US):

    • Standard Shipping (3-7 business days). Shipping rates vary based on the destination and will be provided at checkout.

    • Express Shipping (1-3 business days). Shipping rates vary based on the destination and will be provided at checkout.

    • We do not ship to PO boxes, Alaska, Hawaii, or US territories outside the contiguous 48 states.

  • Canada:

    • Standard Shipping (5-10 business days). Shipping rates and estimated delivery times vary based on the destination and will be provided at checkout.

    • Customers are responsible for any applicable GST/HST, duties, or taxes. SóL Vanguard Glow is not responsible for delays caused by customs agencies or additional brokerage fees.

  • International:

    • We ship to select international destinations. Shipping rates and estimated delivery times vary based on the destination and will be provided at checkout.

    • Customers are responsible for all customs duties, taxes, and fees imposed by the destination country. Please check with your local customs office for details.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress. If you do not receive this email, please check your spam folder or contact our customer service team at jwilson0193@me.com.

Multiple Shipments

As we source our products from various trusted vendors, your order may be shipped in multiple packages. You will receive separate tracking information for each shipment if applicable.

Delivery Accuracy

To ensure successful delivery, please verify that your shipping address is accurate and complete at the time of purchase. SóL Vanguard Glow is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Delays and Exceptions

While we strive to meet our estimated delivery times, delays may occur due to weather, holidays, or unforeseen logistical challenges. We will keep you informed of any significant delays via email.

Shipping Restrictions

Some products may have shipping restrictions due to international regulations or carrier limitations. Please review product-specific shipping information on the product page before placing your order.

Contact Us

For any questions about our shipping policy or your order, please contact us at info@mysolglow.com. Our team is here to assist you!